Refund and Returns Policy

We will keep your details securely and not send you any unsolicited mail in any format.
We are committed to protecting your privacy.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
The type of information we will collect about you includes:

• your name
• address
• phone number
• email address
• any other contact details
• information to help us fulfil your order

We will never collect sensitive information (e.g. your racial origin or sexual preferences).
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us.
If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

Any enquires contact


Thank you for shopping at True Aries Diamond. If you are not entirely satisfied with your purchase, we are here to help.


You have 30 calendar days to return an item from the date of delivery.

To be eligible for a return, your item must be unused and in the same condition you received it.

Your returned item must be in the original packaging.


we will refund you using the orginal payment method.


Please note that shipping cost for returns are the responsibility of the customer.